Privacy Policy for SRH Food Industries

Effective Date: June 17, 2025

SRH Food Industries is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place orders for our jonna rottelu and sajja rottelu, or interact with us online.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: When you place an order or contact us, we may collect personally identifiable information such as your name, shipping address (for delivery in Hyderabad and abroad), email address, phone number, and payment information (e.g., credit card details, securely processed by our payment partners).
• Usage Data: We may collect information on how the website is accessed and used. This Usage Data may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the collected data for various purposes, including:

• To process and fulfill your orders for jonna rottelu and sajja rottelu, and facilitate delivery in Hyderabad and international shipping.
• To provide and maintain our website and services.
• To notify you about changes to our services.
• To allow you to participate in interactive features of⁹ our website when you choose to do so.
• To provide customer support and respond to your inquiries.
• To gather analysis or valuable information so that we can improve our website and¹⁰ products.
• To monitor the usage of our website.
• To detect, prevent, and address technical issues.
• To send you marketing communications, special offers, and general information about products like our adulterated flour-free roties that we believe may interest you (you can opt-out at any time).

3. Disclosure of Your Information

We may share your personal information in the following situations:

• With Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., payment processing, delivery partners for Hyderabad and international shipping, website hosting, analytics providers). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Legal Reasons: We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: If SRH Food Industries is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

The security of your data is paramount to us. We strive to use commercially acceptable means to protect your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we endeavor to protect your Personal Information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us.

6. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

7. Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Effective Date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: Sriramahomefood@gmail.com
• By phone:9949676762

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